Privacy Policy

Our Privacy Policy states how BioGateway uses and protects any information submitted/ sent on/ to the BioGateway website.

Should you need further information about how BioGateway is committed to ensuring that your privacy is protected you can contact us on: 03104 728577.

BioGateway may change the Privacy Policy from time to time. It is your responsibility to ensure you check this form in order to avoid any unfortunate situations.

We may collect the following information:

  • information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
  • information that you provide to us when registering with our website including your email address;
  • information that you provide when completing your profile on our website including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details;
  • information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
  • information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
  • information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
  • information contained in or relating to any communications that you send to us or send through our website including the communication content and meta data associated with the communication;
  • any other personal information that you choose to send to us.

 

Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a)    administer our website and business;
(b)    personalise our website for you;
(c)    enable your use of the services available on our website;
(d)    send you goods purchased through our website;
(e)    supply to you services purchased through our website;
(g)    send you non-marketing commercial communications;
(h)    send you email notifications that you have specifically requested;
(i)     send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(j)    send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(k)   provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(l)    deal with enquiries and complaints made by or about you relating to our website;
(m)  keep our website secure and prevent fraud;
(n)    verify compliance with the terms and conditions governing the use of our website.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:

(a)    to the extent that we are required to do so by law;
(b)    in connection with any ongoing or prospective legal proceedings;
(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d)    to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
You will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website may contain hyperlinks to, and details of, third party websites of interest. We confirm that, once you have used these third party website links to leave our website, we do not have any responsibility or control over these third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

It is your responsibility to ensure the protection and privacy of any information you provide whilst visiting such sites.

 

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Our cookies – Analytics cookies

We use Google Analytics to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The information generated relating to our website is used to create reports about the use of our website. 

We are committed to ensuring that your personal data is secure. However, if you notice any misuse of your personal data you must notify us immediately.

You may control your personal information by either looking for the subscribe/ unsubscribe box, calling us on 03104 728577 if you have previously agreed to us using your personal data for marketing purpose and want to unsubscribe.